Shipping policy

Shipping Policy

We process and ship orders within 1–3 business days of payment confirmation. Orders are not shipped on weekends or holidays.

Domestic Shipping (U.S.) Standard shipping typically takes 5–7 business days after fulfillment. Expedited shipping options may be available at checkout.

"Canadian orders: Shipping charges do not include duties, taxes, or customs fees. These charges are the recipient's responsibility and will be collected at the border by Canada Border Services Agency (CBSA)."

Canadian Orders — FedEx Shipments

If your order is shipped via FedEx, you will be required to provide a FedEx account number prior to shipment. You can create a free FedEx account at fedex.com. Please email us your FedEx account number after placing your order so we can process your shipment without delay. Orders shipped via UPS do not require an account number.

Canadian Orders — Customs Broker

For UPS shipments, a customs broker is required to clear your package through Canadian customs. UPS will contact you after shipment with the option to use UPS as your customs broker (recommended) or designate your own licensed customs broker. If you choose your own broker, please have their contact information ready. Any customs brokerage fees are the responsibility of the recipient.

Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Shipping Damage If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can make it right.

Questions? Contact us through our website and we'll respond within 1 business day.