SLINGSHOT HITCH, LLC

Limited 90-Day Warranty and Return Policy

Limited 90-Day Warranty

Slingshot Hitch, LLC (“Seller”) warrants to the original purchaser that its product will be free from defects in materials and workmanship for ninety (90) days from the date of purchase when used under normal conditions and for its intended purpose.

To submit a warranty claim, the customer must provide a written description of the issue and clear photographs showing the claimed defect. Claims should be sent to Slingshothitch@gmail.com and must include proof of purchase.

This warranty is void to the extent any defect or damage results from unauthorized modifications, alterations, repairs, misuse, abuse, accident, neglect, improper installation, or use with unapproved accessories or parts.

Pre-Installation Inspection Notice: Please be aware that mounting or installing a product may immediately void warranty and claim eligibility. Always carefully and thoroughly inspect all items upon receipt for damage, defects, or discrepancies prior to installation. Once a product has been installed, you may be unable to file a warranty or damage claim.

This warranty does not cover labor, installation, removal, reinstallation, or transportation costs.

Towing and Safety

Customers must follow the instructions and limits set forth in the Slingshot Hitch owner’s manual and installation guide. The Slingshot vehicle is light in weight, approximately 1,750 pounds, and towing must not exceed the limits specified by the vehicle manufacturer or owner’s manual.

Warranty Remedy

If a claim is approved after inspection, Seller may, at its sole discretion, repair the product, provide a replacement, or issue a credit. Any replacement or credit will not exceed the original invoice purchase price or MSRP, whichever is lower.

This warranty is non-transferable and applies only to the original purchaser.

Return Policy

If a return request is approved, the item must be returned at the customer’s expense for either store credit or refund, as determined by Slingshot Hitch, LLC.

 Items must be inspected for damage or defects before installation. Installed products cannot be returned or exchanged, as installation is considered acceptance of the item in satisfactory condition. A 20% restocking fee may be deducted from the original purchase price.

Return requests must be submitted in writing. All returns must be postmarked within 3 business days of delivery and must be new, unused, unmodified, and returned in original condition with all labels, stickers, and parts included.

Customers are responsible for all return shipping costs. Items must be securely packaged before being shipped back. While original packaging is preferred, if it is no longer available, a comparable sturdy box with appropriate cushioning materials may be used. All return shipments must be fully insured for the value of the item. Slingshot Hitch, LLC is not responsible for damage or loss that occurs during return shipping.

Ship Back To:

Slingshot Hitch, LLC
7262 Saddle Up Dr.
Colorado Springs, CO 80922

Once the returned item is received and inspected, please allow 3–7 business days for processing of any approved refund or store credit.

Additional Terms

The hitch ball shown in product photos is not included. Wiring harnesses and other accessories are sold separately.

For defects caused by manufacturing issues, please refer to the warranty policy. For all other return requests, please refer to the return policy above.

Contact: Slingshothitch@gmail.com